Basics
What is buudl?
How to report a seller or an item listed?
Where are all my liked items?
Messages and Offers
What are offers?
Can I message sellers directly?
Orders and Payment
Where is my order?
Can I cancel or change my order?
What are Buudl's payment options?
Why was my ordered cancelled by seller?
Delivery
How long does delivery take?
Why is my order late?
What should I do if I am unable to receive the product at the time of delivery?
What should I do if I receive the wrong products?
Return and Refunds
What is Buudl's return policy?
What should I do if my product arrives damaged or defective, or isn't what I ordered?
How do I return my order?
When will I get my refund?